Terms of Service


This website is operated by Gourmet Life. Throughout the site, the terms “we”, “us” and “our” refer to Gourmet Life. Gourmet Life offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website.

It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 – General Conditions

1.1 We reserve the right to refuse service to anyone for any reason at any time.

1.2 You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

1.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the product or service we provide, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

1.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 2: Online Store Terms

2.1 By agreeing to these Terms & Conditions, you represent that you are at least 18 years of age and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 3: Placing an Order

3.1 The best way to place an order is to adhere to the procedures set out on our order page. Product details and prices are displayed on our website. You acknowledge and agree that we do not warrant or represent that the descriptions of any products or other content on our website is accurate, complete, or current. The description of the products on our delivery slip or receipt shall prevail over the description on our website or on any other publication.

3.2 Gourmet Life will, at the best of its ability, aim to complete your order. If this is not possible, we will attempt to contact you as soon as possible regarding your amended order.

3.3 If a product is unavailable you will not be charged. If we cannot supply the amount required we will notify you and send you the next agreed upon amount. If a product is unavailable it is your responsibility to reorder.

3.4 Payment must be made by credit card (Visa, MasterCard or American Express). At any stage in the future, your credit card may incur a surcharge as determined by Gourmet Life. You credit card will not be charged until your order has been processed. We will try to ensure that the prices on our website are as accurate as possible; however these prices can be changed at any time without pre warning or notification.

Section 4: Accuracy, Completeness and Timeline

4.1 Gourmet Life is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

4.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 5: Modifications to the Products, Services and Prices

5.1 Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 6: Products Displayed on the Website

6.1 Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

6.2 We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

6.3 We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6.4 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 7: Delivery and Freight

7.1 We sell and deliver products mainly with Australia. The delivery standards and guidelines are set out in our Delivery Information page as set out on the Gourmet Life Website.

7.2 Delivery may take up to 5 working days from the date your payment is processed, however we cannot guarantee that we will deliver within this time frame.

7.3 Delivery fee for Sydney and surrounding suburbs is $15.00. There will be an additional fee charged for suburbs outside the Sydney Metro area. Please feel free to contact us prior to placing your order to determine your delivery fee.

Section 8: Accuracy of Billing and Account Information

8.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

8.2 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

8.3 For more detail, please review our Returns Policy.

Section 9: Personal Information and Privacy

9.1 Your submission of personal information through the store is governed by our Privacy Policy.

Section 10: Prohibited Uses

10.1 In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

Section 11: Disclaimer of Warranties: Limitation of Liability

11.1 Whilst we will ensure that any product you purchase from our website will correspond with the description we have given to you and the product will be of satisfactory quality, we do not guarantee, represent or warrant that your use of our products and services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the products and services will be accurate or reliable. You agree that from time to time we may remove products for indefinite periods of time or cancel product lines at any time, without notice to you.

11.2 In no case shall Gourmet Life, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Section 12: Force Majeure

12.1 To the extent permitted by law, Gourmet Life is not liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Gourmet Life.

Section 13: Governing Law

13.1 These Terms and Conditions and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction courts of New South Wales.

Section 14: Changes to the Terms and Conditions

14.1 You can review the most current version of the Terms and Conditions at any time at this page.

14.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Section 15: Contact Information

15.1 Questions and enquiries about the Terms and Conditions should be sent to us at info@gourmetlife.com.au.